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FAQ

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol
(SSL) with an encryption key length of 128-bits (the highest level commercially available).

What form of payment do you accept?
We accept PayPal for payment, which also allows for payments with major credit cards.
Your payment is due at the time you place your order. Please contact us with any problem or concern.

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. If you already have a PayPal account you may wish to use it.

Are all items hand crafted?
Yes, all items are hand crafted by Timea Sido Contemporary Ceramics London and every piece is guaranteed to have the highest standards of quality and craftsmanship.
Please take notice that tiny variations in glaze finish and size may occur due to the natural nature of clay.

My purchase arrived damaged, what do I do?
This shouldn’t happen as they are packaged very carefully. If it does then we will ask you to return it and we will send you a replacement piece. Please read Returns Policy for more information.